Last updated: 25 August 2026
1. Introduction
Food Park ("we", "us", "our") respects your privacy. This Privacy Policy explains what information we collect when you use this website or place an order with us, how we use it, and the choices available to you. It applies to the Food Park website and to orders placed by phone or WhatsApp that reference this website.
2. Information We Collect
We collect information you provide directly to us, such as:
- Your name, phone number and delivery address, provided when placing a retail or wholesale order.
- Your email address, if you sign up for mandi price updates or use the contact form.
- Details of the items, quantities and pricing mode (retail or wholesale) in your order.
- Any message, note or feedback you send us through the contact form, phone, or WhatsApp.
We do not knowingly collect sensitive personal information such as payment card numbers through this website — cash and UPI payments are handled directly at the time of delivery, outside this site.
3. How We Use Your Information
We use the information we collect to:
- Prepare, confirm and deliver your retail or wholesale order.
- Contact you about delivery timing, order changes, or issues with an item.
- Respond to enquiries submitted through the contact form.
- Send occasional mandi price updates, only if you have opted in through the newsletter form.
- Improve our produce sourcing and service based on feedback and order patterns.
4. Cart Data & Local Storage
To let you build a cart and move between pages without losing it, this website stores your cart contents (items, quantities and pricing mode) in your browser's local storage. This information stays on your own device, is not automatically transmitted to our servers, and is cleared once you place an order or clear your browser data. We do not use this storage to track you across other websites.
5. Sharing of Information
We do not sell your personal information. We may share the minimum necessary details — such as your name, phone number and address — with our own delivery staff solely to fulfil your order. We may also disclose information where required by law or to protect the safety of our staff, customers or property.
6. Data Security
We take reasonable steps to protect the information you share with us, including limiting who on our team can access order and contact details. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Your Rights & Choices
You can ask us at any time to tell you what information we hold about you, to correct inaccurate details, or to delete your contact information from our records, subject to any records we are required to keep for accounting or legal purposes. You can unsubscribe from mandi price update emails at any time by contacting us. You can also clear your cart or local storage data directly from your browser settings.
8. Children's Privacy
This website is intended for use by adults placing household or business orders. We do not knowingly collect personal information from children, and orders should be placed by, or with the involvement of, a parent or guardian.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The "Last updated" date at the top of this page shows when the policy was last revised.
10. Contact Us
For any privacy-related question or request, contact Ramesh Lalsingh Tiruva at Food Park, 2/4 Sudama Patil Chal, Kalyan Road, Kanchangaov, Kalyan, Thane – 421203, or by phone/WhatsApp on +91 97726 48821.